Team Tenets

One Puzzler tool is what we call TEAM TENETS. This document—invaluable to any group working to solve problems—turns the collaborative process into ART.

Which beliefs shape our culture?

Which laws govern our interactions?

Which rituals are unique to us?







Clearly articulated ATTITUDES serve as guiding values, giving clarity and focus to teams about what matters most.​



  1. Almost every puzzle is solvable.

  2. “We” is greater than “me” (and more fun).

  3. Amplify curiosity and ambition.

  4. Dreams first, then logistics.

  5. Especially today, yesterday is rarely tomorrow.

  6. Find clues where no one else looks.

  7. Consider turning the puzzle over and discarding half the pieces.

  8. If at first you don’t succeed, learn something profound.

  9. Seize opportunity in roadblocks.

  10. The tougher the situation, the more important positivity becomes.


While working with problem-solving teams, it is essential to clarify, agree upon, and enforce consistent RULES of engagement.


Do’s and Don’ts are typically suggested and voted upon by each community. Examples: 



  • Be punctual

  • Be present

  • Be participatory

  • Be positive

  • Be proactive

  • Be private (keep confidentiality)


  • Engage in side conversations

  • Interrupt

  • Ramble

  • Take it personally

  • Be prickly

  • Hold a grudge


Clearly defined TRADITIONS help groups feel like teams rather than random collections of individuals.


During Puzzler events, we often introduce elements that are fun and unique to that community. Teams are encouraged to do the same. Recent examples have included:


Logo printed on a custom puzzle; each participant doodles on own piece stressing the individuality and interdependence of community members.

puzzle pieces 2.png


One event involved a handsome rooster named Gerald.

Chants/Tongue Twisters

Example below:

Puzzler picks problems people probably should solve.

Our particularly powerful process promotes resolve.

Collaboration, innovation, and success are aims,

We pull them all together, turning problems into GAMEs.